Willow Frost
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Posted - 2011.06.24 22:25:00 -
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Wow, what a terrible response, it basically hasn't answered any questions or concerns the community have and just shows how out of touch with reality and the playerbase CCP seem to be. I'm actually quite shocked at how poor that response is.
Of the two area's you touched let me give my opinion.
1). On the horrible things being said towards certain CCP staff members as a result of the leak. Whilst I myself would never resort to doing so and certainly don't condone it, the problem is the CCP have allowed themselves to put a lead developer in this position, especially knowing (As the leaked article so obviously states) what a touchy subject MT's are. The fact CCP have allowed the discussions to be recorded and distributed in a company paper have resulted in the customers getting to know that a lead developer basically loves MT's and would like nothing more that to drain our wallets of every last cent if possible. How are we supposed to feel about the future direction of the game with such a Lead developer at the helm ?
As a result I firmly believe that CCP as a company need to decide whether or not gameplay impacting MT's are to be allowed or whether they will limit them to cosmetic only, they need to make the decision and let the customers know and if sticking with cosmetics only, then promise (maybe even by putting it the EULA) that they will not change direction on this matter, I don't see any other way of regaining the communities trust. The problem is that I honestly don't see how CCP as a company can state a company direction on MT's of cosmetic only, whilst having this lead developer in his current role, it is almost a conflict of interest and such a shame that CCP have allowed this poor chap to end up in this position.
2). On the subject of the MT's pricing. I think it is disgraceful to charge so much for a virtual item, you can spin it anyway you like but in my opinion it is morally wrong to charge so much money. I've come to expect this kind of thing from other companies but I honestly thought CCP were better. Maybe that is my problem for even thinking that CCP are anything other than a typical business, and maybe it is naive of me, but I do believe that companies have not only a financial responsibility to shareholders but a responsibility to their customers to act in a moral and ethical manner. CCP, you are currently falling very short of this.
I hope the at the very highest level someone looks at these customer issues again, takes onboard the customer feedback and at least provides something a bit more that this worthless blog response. It's time to at least treat your customers with some respect and honesty, even if we might not like the answer, I for one would prefer you to just come out and state the game is going 'Pay to Win' if that is your plan, at least it would allow me to move on.
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